Delivery Policy

Anastasia’s store delivers goods anywhere in Greece via the following courier services: Geniki Taxydromiki, Speedex and ELTA COURIER PORTA-PORTA. Delivery costs are a fixed 3,50€.

Delivery times are between 2 and 4 working days from order, based on the courier service estimates. Our store is not responsible for delays due to circumstances outside our control. Please contact us in order to assist with delivering your order.

Anastasia’s store delivers to Cyprus via the ELTA COURIER PORTA-PORTA service. Delivery cost is 18€ for weights up to 2 kg. For hard-to-reach areas or order weight over 2kg you will be notified via e-mail for any possible charges. Payment is via debit/credit card or bank transfer, the costs of which are paid by the customer.

Return Policy

If you are not completely satisfied with the products you have received, you can return them either by visiting our physical store, or via the courier service they were sent with. Return is free anywhere in Greece, valid once per order. In case money return is preferred, the delivery costs, currently 3,50€, will be paid by the customer. Delivery costs in case of returns from Cyprus are paid by the customer.

Please contact us for more information regarding return or refund procedures.